Refund policy

Return & Refund Policy

We want every customer to have a smooth and satisfactory shopping experience. If you are not satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of receiving your order. Items must be unused, unworn, and in original packaging.

Return Process

To initiate a return, contact our support team at Help@trendsloom.store with your order details. Our team will guide you through the process.

Refund Process

Once we receive and inspect your returned item, we will notify you about the approval status. Approved refunds are processed within 5–7 business days and will be issued to your original payment method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, we will offer a replacement or full refund at no additional cost.

Return Shipping

We offer free return shipping for eligible cases.

Support: Help@trendsloom.store